web 2.0

Social Media Here to Stay

Social Media Here to StayBen Parr of Mashable writes a very exciting post today for those who currently have and hope to find a job in social media, myself included. Ben discusses the current popular status of social media jobs, and his outlook for the near future. Ben writes:

“Even if the title changes, the role of the social media marketer or manager is not going anywhere. Building community, reaching out to potential customers, building stronger relationships, creating buzz - they are fundamental goals to every company. So long as people use social media to share their thoughts and their complaints, the need for people to fill social media jobs will continue to grow.”

This is good news. For one, it validates that social media as a whole is very valuable to marketers, and will figure to be increasingly prevelant as more of us social media junkies get hired and do our trade. Social media should continue to grow despite the weak economy and fact that many companies are slashing marketing spending. Why? Most social media opportunities are free, or very inexpensive. Even hiring just one coordinator to run your blogs and social networking sites like Twitter and Facebook is much more cost effective at establishing relationships with consumers than blowing tens of thousands of dollars on a local cable spot, for example.

Additionally, consumers are much more price sensitive today and look to the internet for price saving information. Social media has the opportunity to inform consumers of sales and discounts via microblogging updates,(see Dell’s Outlet on Twitter) and keep loyal customers involved through blogs and social networking sites. Add the fact that people are staying at home more due to high gas prices, consumers will be spending more time online-which means more face time with your brand.

Note: Parr’s post provides a link to a Jeremiah Owyang post that is an unbelieveable resource of social media professionals and the companies that employ them. Jeremiah also has some pretty good links for job seekers and employers looking to connect; see them here.

Why Twitter is Great for Marketers

Why Twitter is Great for Marketers

I’ve been following Tony, the CEO of Zappos (Follow him on Twitter! @Zappos) for a little bit now, and he is a totally normal and cool guy. He is also a huge fan of Twitter and is a frequent updater, which might make one wonder how much CEO work is actually getting done, but nonetheless he sees value in Twitter. In fact, he is trying to convince the President of shoe maker Skechers to join Twitter.

Not being one to just jump into the great unknown, Mr. Skechers decided to run an experiment to experience the power of Twitter. Tony sent out a message to followers stating the first 10 people to visit the Skechers shop in Manhattan Beach, Cali and say “Zappos” would receive a free pair of shoes. Results of this experiment are still to be seen, but this is such a cool way to do business.

I love this for many reasons. First, what a super way to convince someone on the fence with real interaction and physical results, rather than the usual “Oh but there are 30 million users and growing at xyz%…”

Second, its instant consumer interaction. Twitter allows marketers an active audience that are more likely to respond to unique promotions.

Lastly, I just think its great how transparent companies can be if they embrace Twitter like Tony and Zappos does. His tweets aren’t corporate BS; he is funny, honest and actually enjoys the service.